Welcome to Nexa Health! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform and services. By using Nexa Health, you agree to the practices described in this policy.
a. Personal Information:
We collect personal information when you:
Create an account (e.g., name, email, phone number).
Use our services (e.g., location data, service preferences).
Communicate with us (e.g., feedback, support inquiries).
b. Service Data:
When you book or provide a service, we collect details related to the service provided, including:
Service type, location, and duration.
Details of the service provider and recipient.
c. Payment Information:
To process payments, we collect:
Credit/debit card details or other payment methods.
Transaction history and billing information.
d. Device and Usage Data:
We may collect information about your device and how you interact with our platform, including:
IP address, browser type, and operating system.
Log data, usage statistics, and app activity.
We use your information to:
Provide and manage our services.
Process payments and manage transactions.
Improve our platform through user feedback.
Communicate with you regarding updates and support.
Ensure safety and verify the identity of users.
Comply with legal obligations.
We may share your information:
With service providers who assist in delivering our services (e.g., payment processors).
With law enforcement or regulatory authorities if required by law.
When necessary to protect the safety, rights, or property of Nexa Health and its users.
With your consent or as part of a merger or acquisition.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Despite our efforts, no method of data transmission over the internet is entirely secure.
You have the right to:
Access, update, or delete your personal data.
Withdraw consent for data processing.
Object to the processing of your information for specific purposes.
Lodge a complaint with a data protection authority.
We use cookies to:
Personalize your experience.
Analyze site usage and performance.
Provide targeted advertisements.
You can manage your cookie preferences in your browser settings.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their policies before providing any personal information.
Nexa Health does not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal data, please contact us immediately.
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes are made constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@nexahealth.com