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Welcome to Nexa Health! These Terms of Service govern your use of our platform and services. By accessing or using Nexa Health, you agree to be bound by these terms. Please read them carefully.
Platform: The Nexa Health website and mobile application.
Service Providers: Individuals offering on-demand health-related assistance.
Users: Individuals seeking assistance through Nexa Health.
We/Us/Our: Nexa Health, the platform operator.
By using our platform, you confirm that you:
Are at least 18 years old.
Have the legal capacity to enter into this agreement.
Agree to comply with these Terms of Service.
To use Nexa Health, you must create an account by providing accurate and complete information. You agree to:
Keep your login credentials secure and confidential.
Immediately notify us of any unauthorized access to your account.
Take full responsibility for all activities under your account.
Service Providers on Nexa Health must:
Complete a profile and verify their identity.
Provide accurate and truthful information about their qualifications and availability.
Adhere to all applicable laws and maintain professional conduct.
Fulfill accepted service requests punctually and reliably.
Users of Nexa Health agree to:
Provide accurate service requests and necessary details.
Treat Service Providers with respect and consideration.
Make timely payments through the platform.
Report any issues or violations of terms immediately.
Nexa Health facilitates payments between Users and Service Providers.
Payment Process: Users will be charged via the chosen payment method upon service completion.
Service Fees: Nexa Health may charge a commission or service fee on transactions.
Refunds: Refund requests will be handled on a case-by-case basis.
All content on the platform, including text, images, logos, and designs, is owned by Nexa Health or its licensors. You may not:
Copy, distribute, or modify the content without permission.
Use the platform for unauthorized commercial purposes.
You agree not to:
Engage in any form of harassment, abuse, or discrimination.
Use the platform for illegal or harmful activities.
Misrepresent your identity or qualifications.
Interfere with or disrupt the platform's functionality.
Your use of Nexa Health is subject to our Privacy Policy. By using the platform, you consent to the collection and use of your information as outlined in the Privacy Policy.
In case of a dispute between Users and Service Providers:
Nexa Health encourages direct resolution between the parties.
If unresolved, you may contact Nexa Health support for mediation.
Nexa Health’s decision on disputes will be final and binding.
Nexa Health is not liable for:
The actions or omissions of Service Providers.
Any injury, loss, or damage resulting from services obtained through the platform.
Unauthorized access to your account due to your negligence.
Nexa Health reserves the right to:
Suspend or terminate your account for violations of these terms.
Deny access to the platform without prior notice.
Delete content that violates our guidelines.
Nexa Health may update these Terms of Service from time to time. Changes will be posted on the platform with the revised date. Continued use after changes indicates acceptance of the new terms.
These Terms of Service are governed by the laws of the Federal Republic of Nigeria. Any legal action related to the platform must be filed in the courts of Nigeria.
For questions or concerns regarding these terms, please reach out to:
Email: support@nexahealth.com
